Automation & Integration

Stop paying people to move data between systems.

Every company this size has at least one process where a person exports a file from one system, reformats it, and retypes it into another — and it survives until that person leaves or the volume doubles.

not in scopebuilding the systems on either endCustom Software

What this silo does not cover, stated in full rather than left to the rail: we connect the systems you already run. Building a system that does not exist yet isCustom Software & Data Products.

What this usually looks like

An order gets re-keyed from one system into accounting by hand.
An approval lives entirely inside an email thread, with no record of who actually signed off.
A report gets rebuilt every Monday morning from three exports nobody automated.
Two systems hold the same customer or order and slowly drift out of sync.

Every one of these survives because it works — until the person who does it leaves, or the volume doubles.

Should this even be automated?

An automation should pay for itself in a defined period. Before we build anything, we cost the manual process against the automation — the hours it currently takes, the error rate, and what a flow would cost to build and maintain. If the case doesn't hold, the honest answer is to leave the process alone, or fix the process itself rather than automate around it. We would rather tell you that on the first call than bill for a flow that pays for itself in name only.

Governance, so a flow doesn't become an outage

Every flow and integration we build gets a named owner, lives in version control rather than a personal account, and has a documented response for the 3 a.m. failure — who gets the alert, and what they do about it. Unowned, undocumented flows are the real risk in this kind of work, more often than the integration itself.

What it costs to license

Power Automate and the wider Power Platform carry their own licensing, including a per-user cost and a separate cost for premium connectors that reach outside Microsoft 365 — a line buyers are routinely surprised by.

licence costper-user, plus a separate premium-connector line[PLACEHOLDER: current Microsoft per-user and premium-connector figures, verified against the live pricing pages]

Proof in progress

We don't have a publishable integration to point to yet. What we can commit to is our own: this site's contact form is designed to run through exactly this pattern — a form submission into a SharePoint list, picked up by Power Automate, and routed to Teams and email. Once that flow is live, it will be the first inspectable example we point to for this silo.

How we connect systems

Find the process. We look for the point where a person exports, reformats and retypes data between systems — the re-keyed order, the approval living in an email thread, the report rebuilt every Monday.
Test whether it should be automated. An automation has to pay for itself in a defined period. If we can't make that case for a process, we tell you to leave it alone, or to fix the process itself instead.
Build the integration. Power Automate and the Power Platform where the work sits inside Microsoft 365; APIs and scheduled services where the systems are further apart.
Name an owner. Every flow gets a named owner, lives in version control rather than a personal account, and has a documented response for when it breaks.

Built for

A process where someone still exports, reformats and retypes data between two systems that don't talk to each other.
Work that already runs inside Microsoft 365 — SharePoint, Teams, Outlook, the Power Platform.
A process you can describe end to end, even if nobody has costed it yet — the costing is part of the work.

Not a fit

You want a flow built before anyone has checked whether the automation pays for itself — we run that check first, even if the answer is 'leave it alone.'
You need a payment-processing integration that touches card data directly — see the trust page for how we scope access to sensitive systems.
The real problem is the process itself, not the system gap — sometimes the honest fix is changing the process, not automating around it.

Any flow or integration we build follows the same access standard as everywhere else.

Start with the assessment, not the migration.

Book an assessment call

30 minuteswith the engineer who would scope the work[PLACEHOLDER: written-summary turnaround, not yet committed]